Privacy Policy
Last updated:
Introduction
At Zythorinwhron, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our wardrobe consultation services or visit our website at zythorinwhron.ddd. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
The data controller responsible for your personal data is Zythorinwhron, located at 49 Grosvenor St, London W1K 3HP, United Kingdom. If you have any questions about how we use your data, you can contact us using the details at the end of this policy.
Information We Collect
We collect information that you provide directly to us when booking consultations, including:
- Name and contact details (email address, phone number)
- Style preferences and wardrobe information shared during consultations
- Body measurements provided for personalized styling advice
- Communication records from emails and consultation sessions
- Billing information when purchasing consultation packages
Legal Basis for Processing
We process your personal data only where we have a lawful basis under UK GDPR:
- Contract: Processing necessary to perform our contract with you (e.g. delivering consultations, managing bookings and payments).
- Consent: Where you have given clear consent (e.g. marketing communications, optional preferences).
- Legitimate interests: Where processing is necessary for our legitimate interests (e.g. improving our services, security, analytics) and does not override your rights.
- Legal obligation: Where we must process data to comply with the law (e.g. tax, accounting).
How We Use Your Information
Your personal information is used to:
- Provide personalized wardrobe consultation services
- Communicate appointment details and style recommendations
- Process payments for consultation packages
- Send relevant updates about our services when you have opted in
- Improve our consultation methodology and service offerings
Retention of Your Data
We keep your personal data only for as long as necessary for the purposes for which it was collected (storage limitation principle under UK GDPR). In practice:
- Booking and consultation records: Up to 6 years after the last service, for contract and legal obligation purposes.
- Marketing consent and preferences: Until you withdraw consent or opt out; we then retain a minimal record of your opt-out to respect your choice.
- Enquiry and contact form data: Up to 2 years from the last contact, unless a longer period is needed for a claim or legal requirement.
- Payment and billing data: As required by UK tax and accounting law (typically up to 6 years).
After the retention period, we securely delete or anonymise your data.
Data Protection
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your style profiles and consultation notes are stored securely and accessed only by authorised consultants assigned to your case.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist in our operations, such as payment processors, under strict confidentiality agreements.
Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Access: Request a copy of the personal data we hold about you (subject access request).
- Rectification: Request correction of inaccurate or incomplete personal data.
- Erasure: Request deletion of your data in certain circumstances (e.g. where it is no longer necessary or you withdraw consent).
- Restrict processing: Request that we restrict how we use your data in certain situations.
- Data portability: Receive your data in a structured, commonly used format where the processing is by automated means and based on contract or consent.
- Object: Object to processing based on legitimate interests or for direct marketing; we will stop unless we have compelling legitimate grounds to continue.
- Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the details below. We will respond within one month. You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk/make-a-complaint or by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom.
Contact Us
For any privacy-related enquiries or to exercise your rights, please contact us at:
Email: partnership@zythorinwhron.world
Address: 49 Grosvenor St, London W1K 3HP, United Kingdom
Phone: +44 7825 183689